Fully onsite in Santa Clara, CA
Description:
Primary point of contact for the VP and C-Suite as well as providing A/V support for business conference rooms onsite
Strong Organizational & Customer Service skills
Ability to work independently as well as collaboratively with local and remote teams
Audio visual experience - setting up equipment and troubleshooting technical issues
Drive issues & opportunities to resolution with other teams and vendors; escalating as needed
Skills:
Windows, Active directory, Customer service, Technical support, Office 365, ServiceNow, Help desk support
Additional Skills & Qualifications:
1 years of relevant experience in corporate IT support providing VIP/Executive support to important staff members of an organization.
Exceptional Customer Experience skills and Customer Success obsessed
Audio visual experience - setting up equipment and troubleshooting technical issues
Thorough understanding of service desk and customer support environment
Deadline oriented with appropriate sense of urgency and ability to make quick and informed decisions
Tolerance for ambiguity in a consistently changing environment
High energy level and creative problem-solving abilities
Excellent verbal, written and interpersonal communication skills with the ability to present complex ideas in clear, concise fashion to technical and non-technical internal customers
Proven analytical, evaluative, and problem-solving abilities
Self-motivated team player
Expertise in Windows, iOS, MSFT O365, Zoom, and mobile device support
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.